The Original Factory Shop. Let's Stay Safe Together - COVID-19

Shop safe and stay local.

The safety of our customers and our colleagues remains our top priority. By following all the very latest Government guidance we are able to continue to bring you a safe shopping experience.

Please follow all the safety steps below during your visit to your local store.

Check our store finder to see the details for your local store

Visit your local store

Here's how we can stay safe together

The Original Factory Shop, Restricted Number of customers allowed in our store - COVID-19

Restricted numbers of customers in our shops

Restricted numbers of customers in our shops

The Original Factory Shop, protective screens at till point- COVID-19

Protective screens at till point

Protective screens at till point

The Original Factory Shop, Cleaning & Sanitising Regularly - COVID-19

Enhanced cleaning.
Colleagues sanitise their hands regularly

Enhanced cleaning.
Colleagues sanitise their hands regularly

The Original Factory Shop, Store staff wear masks, gloves and visors - COVID-19

Colleagues have masks, gloves and visors if needed

Colleagues have masks, gloves and visors if needed

The Original Factory Shop, Avoid unnecessary contact - COVID-19

Please avoid unnecessary contact with clothing & footwear

Please avoid unnecessary contact with clothing &
footwear

The Original Factory Shop, Stay 2 meters apart rule- COVID-19

Please keep 2 metres apart

Please keep 2 metres apart

The Original Factory Shop, wear a mask - COVID-19

Please wear a face covering in our stores

Please wear a face covering in our stores

The Original Factory Shop, sanitise your shopping basket in store - COVID-19

Please use sanitiser on your basket when entering the shop

Please use sanitiser on your basket when entering the shop

The Original Factory Shop, Put used tissues in bin and wash hands- COVID-19

Put used tissues in the bin and wash your hands afterwards

Put used tissues in the bin and wash your hands afterwards

The Original Factory Shop, use contactless payment- COVID-19

Use card & contactless payment wherever possible
(up to £45)

Use card & contactless payment wherever possible (up to £45)

ALSO…

  • Please avoid any unnecessary contact with clothing and footwear. We know this is hard, but ideally please only touch any items you may wish to purchase.
  • We want to keep all of our customers safe, so if you do want to purchase footwear and want to try it on please bring a pair of socks/pop socks with you.
  • Any item returned/ exchanged will be placed in quarantine for 48hrs before it goes back on sale.

Face coverings are compulsory in shops for the majority of people. For the latest regional guidance please click below.

For our customers in England
Click Here
For our customers in Scotland
Click Here
For our customers in Wales
Click Here
For our customers in Northern Ireland
Click Here

thank you all for your patience and understanding