Gift Cards Terms and Conditions

  • The value of your gift card can be used as full or part payment in The Original Factory Shop stores and concessions within the Co-op stores* in England, Scotland and Northern Ireland.
  • The following items are exempt; lottery, e-vouchers, stamps, DVDs, carrier bags.
  • The Original Factory Shop gift cards are only redeemable in store, and cannot be used for online purchases.
  • Please treat the gift card as cash, The Original Factory Shop will not accept liability for damaged, lost or stolen cards.
  • Gift cards can be loaded with any amount from £1-£500, additional credit can be added to an existing card in store.
  • The Original Factory Shop cannot exchange any amount on your gift card for cash.
  • The gift card must be used within 24 months from the date the money was loaded, and remaining balance after this date will be cancelled and cannot be refunded.
  • To check your remaining balance, please visit any of our stores.
  • For any purchases made with a gift card where the goods are subsequently returned to store, the value of those accepted returns will be credited to the gift card.
  • The Original Factory Shop reserves the right to amend these terms and conditions at any time or withdraw the card with reasonable notice. Your statutory rights are not affected.

*Gift cards cannot be redeemed or purchased in our concession store within Co-op Great Barr.