Introducing our NEW Reserve & Collect service*, which is now available in all our stores, throughout the UK.

You can now reserve your selected items, free of charge, from the comfort of your own home.

View what's available to reserve & collect.

· Easy online browsing at any time

· Convenience of a quicker visit to store

· Reassurance the items you want are ready for you in store

Just follow the simple steps below, and when confirmed, pay in store during collection.

It really is that easy!


STEP 1

Items available for Reserve & Collect are clearly marked.

Find the item(s) you'd like to reserve and click 'ADD TO BASKET'.

Click 'Change Store' to display availability in other stores.

About Reserve & Collect Step 1, Add to Basket

STEP 2

When you have finished adding items to your basket, click on the basket and select the 'RESERVE AND COLLECT' button to finish the order. 

About Reserve & Collect Step 2

STEP 3

Tick your preferred store in the 'SELECT A LOCATION' section.

Then enter your personal details under 'CONTACT INFO', before clicking on the 'RESERVE NOW' button to complete your reserve & collect order.

About Reserve & Collect Step 3, Select a Location

STEP 4

Our website will confirm that your order has been successful, and the information has been passed to your selected store for processing.

About Reserve & Collect Step 4, Order Confirmation

STEP 5

You will receive an order confirmation by email and then a further email when your product is ready to collect.

If the store is unable to reserve your chosen items, you will be notified by email.

About Reserve & Collect, Step 5, Confirmation by Email

STEP 6

Pop into your selected store to collect and pay for your items in a safe and secure environment.

Please take note of the date we will hold the items until, as after this date they will no longer be reserved for you.

About Reserve & Collect Step 6, Pick Up From Store

Reserve & Collect FAQs

How long will my reserved item(s) be held for?

Your reserved items will be held for 3 days at your selected store. If you are unable to collect your order within 3 days, unfortunately the items will no longer be reserved for you.

How do I pay for my reserved item(s)?

You will pay for your order when at the point of collection in store. Currently we are unable to take payment online.

Can I pay for my 'reserve & collect' order online?

Currently we are unable to take payment online. Please pay for your order when you collect in store.

Is it possible to cancel my 'reserve & collect' order if I change my mind?

If you change you mind, please contact your selected store to let them know.

What price will I pay?

You will pay the in-store price for each item on collection.

Is there a charge to reserve items?

There is no charge to reserve items.