TOFS Club+ Scratch & Win Terms & Conditions


Mainland UK

Promoter. This promotion is operated by The Original Factory Shop Limited, a company incorporated in England and Wales (company number 02913491) with a registered address at Orient Business Park, Billington Road, Burnley, East Lancashire, BB11 5UB (the "Promoter").

These are the terms and conditions for TOFS Scratch & Win promotion. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions form part of the terms and conditions and by participating all participants will be deemed to have accepted and agree to be bound by these terms and conditions.

  1. The Promotion

The TOFS Club+ App (the "App") includes a feature called Scratch & Win, which is a digital game that is only accessible to registered App members (the "Promotion"). In order to use Scratch & Win, you must:

  • Register as a TOFS member on the App. You can download the App from the "App Store" or "Google Play Store".
  • Be resident in the UK.
  • Be of a minimum of 18 years of age.
  • Complete a transaction at any The Original Factory Shop store in the UK (the "Transaction").
  1. Participation

By using Scratch & Win, you agree to these terms and conditions. These terms and conditions take effect immediately upon your participation in Scratch & Win.

  • To participate, you must scan the barcode on the App at checkout at the time of purchase in-store.
  • After the Transaction, you will automatically receive an entry to participate in Scratch & Win via the App. Please note that you will only receive one entry for Scratch & Win per day (being each 24 hour period commencing and ending at midnight) i.e. if you complete two or more Transactions within ten (10) hours you will only receive one entry for Scratch & Win.
  • When you click ‘Let’s play’ it will open the digital scratch card.
  • You have successfully won a prize or gift if the digital scratch card reveals two matching pictures – the prize or gift will automatically appear in your ‘My Rewards’ section of the App.
  • You can choose to ‘Play later’ and the ‘Scratch & Win’ will be available to play for seven (7) days from the date that you choose to ‘Play Later’. It will expire after seven (7) days, and will automatically disappear.
  • Scratch & Win prizes and gifts are valid for four weeks from the date of the Transaction, and the expiry date will be displayed on your reward coupon. If unused after this date, the prize or gift will automatically disappear from the ‘My Rewards’ section in the App.
  1. Prizes and Gifts

Scratch & Win prizes and gifts range from money-off coupons, free products and percentage discounts on selected goods at the Promoter’s stores. The prizes available to win on Scratch & Win are: a £250 gift card to spend in-store and a £100 gift card to spend in-store, and the gifts available to be won are: £1 off your next purchase, 5% off next purchase, 10% off when you spend £20 or more, Free ‘smell-a-like’ fragrance, 20% off Fragrance (£20 or more), 10% off Beauty, 10% off Home & Living, 10% off Footwear (men's, ladies or kids), 10% off Fashion (men's, ladies or kids), 20% off Footwear (men's, ladies or kids), 20% off Fashion (men's, ladies or kids).

If a prize or gift is won, the reward will be displayed to the user as a coupon in the ‘My Rewards’ section of the App and are subject to the following redemption criteria:

  • Redeemable only in TOFS stores in the UK and cannot be used online.
  • The coupon can only be redeemed for future purchases (and not retrospectively on the purchase which triggers Scratch & Win i.e. not retrospectively against the Transaction).
  • The coupon must be redeemed during the time period specified on the App. See individual coupons for terms and conditions.
  • If the coupon value is higher than the purchase amount at checkout that the coupon is redeemed against, the difference is forfeited by the user and is non-refundable. The balance will not be given in cash.
  • Prizes and gifts cannot be used in conjunction with any other rewards, vouchers, offers or discounts.
  • Prizes and gifts cannot be redeemed against plastic bags, gift cards, mobile top-ups, DVDs, postage stamps, lottery tickets and lottery scratch cards.
  • Prizes and gifts are valid for single use only, and winning prizes / gifts when used will automatically disappear from the App after use.
  • Prizes and gifts are subject to availability.
  • Prize and gifts are non-transferable, non-negotiable, cannot be exchanged and there is no cash alternative.
  • If items purchased are returned, only the discounted purchase price paid will be refunded.

If there is a dispute about any aspect of the Promotion, the Promoter’s decision shall be final and binding. The Promoter shall not be required to enter into any correspondence concerning such issues.

  1. Notification

If a Scratch & Win prize or gift is issued to you, it will appear on the home screen of the App.

Your prize and gift details will be in the ‘My Rewards’ section of the App.

  1. Liability

Each participant in the Promotion understands and accepts that the Promoter is not liable for, and cannot be held liable for, errors, losses and irregularities that may arise when using Scratch & Win, if such issues are caused by disruption or by any other error or omission arising from problems in telecommunications, data traffic, congestion or internet connection, or for any other reason that is not attributable to TOFS.

The Promoter is liable (i.e. responsible) to you for foreseeable loss and damage caused by the Promoter. If the Promoter fails to comply with these terms and conditions, the Promoter is responsible for loss or damage you suffer that is a foreseeable result of the Promoter’s breach of this contract or the Promoter failing to use reasonable care and skill. However, subject to the foregoing:

  • the Promoter is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen;
  • the Promoter is not responsible for any pre-existing faults or damage or for any loss or damage which you could have avoided by following the Promoter’s advice or instructions, or taking reasonable care; and
  • the Promoter is not liable for business losses. The Promoter only provide the prizes and gifts for domestic and private use. Use of the prizes / gifts for commercial or business purposes is prohibited. If you use or intend to use them s for any commercial, business or re-sale purpose, the Promoter will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence (i.e. if the Promoter fails to take reasonable care or exercise reasonable skill in the performance of its obligations under these terms and conditions) or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation (i.e. if the Promoter deliberately tells you something that is untrue, which you then reasonably rely on).

  1. Exclusion

Participation in the competition by groups of individuals, automatic services or professional services is not permitted.

The Promoter reserves the right to reject any application to participate in this Promotion (including to redeem any prize or gift issued) and disqualify you from the Promotion if the Promoter suspects you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty or if the spirit of the giveaway has been contravened.

The Promoter accepts no responsibility for any entries to the Promotion that are not successfully processed on the App, or which are delayed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

Some TOFS products are excluded from qualifying for Scratch & Win such as lottery tickets, mobile phone top-ups and checkout bags.

  1. Early termination

The Promoter reserves the right at its absolute discretion to withdraw or cancel this Promotion or decommission the App at any time without prior notice and without liability to any party if it becomes necessary to do so.

  1. Taxes

TOFS is not responsible for any tax or other liability which may arise to participants in relation to their participation in Scratch & Win.

  1. Privacy

The Promoter will only process your personal information data in accordance with the relevant data protection laws (including the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018) and as set out in the Promoter’s privacy notice which is available at here.

  1. Changes to these terms and conditions

The Promoter reserves the right to amend these terms and conditions at any time.

  1. Governing law and jurisdiction

This Promotion, these terms and conditions and any dispute or claim arising out of or in connection with it are governed by the laws of England and Wales.

You agree to submit to the jurisdiction of the English courts if any dispute arises.

 

Northern Ireland

Promoter. This promotion is operated by The Original Factory Shop Limited, a company incorporated in England and Wales (company number 02913491) with a registered address at Orient Business Park, Billington Road, Burnley, East Lancashire, BB11 5UB (the "Promoter").

These are the terms and conditions for TOFS Scratch & Win promotion. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions form part of the terms and conditions and by participating all participants will be deemed to have accepted and agree to be bound by these terms and conditions.

  1. The Promotion

The TOFS Club+ App (the "App") includes a feature called Scratch & Win, which is a digital game that is only accessible to registered App members (the "Promotion"). In order to use Scratch & Win, you must:

  • Register as a TOFS member on the App. You can download the App from the "App Store" or "Google Play Store".
  • Be resident in the UK.
  • Be of a minimum of 18 years of age.
  • Scan product barcodes using the App at any The Original Factory Shop store in the UK (the "Transaction").
  1. Participation

By using Scratch & Win, you agree to these terms and conditions. These terms and conditions take effect immediately upon your participation in Scratch & Win.

  • To participate, you must scan the barcode on the App at the checkout.
  • After you scan the barcode you will automatically receive an entry to participate in Scratch & Win via the App. Please note that you will only receive one entry for Scratch & Win per day (being each 24 hour period commencing and ending at midnight).
  • When you click ‘Let’s play’ it will open the digital scratch card.
  • You have successfully won a prize or gift if the digital scratch card reveals two matching pictures – the prize or gift will automatically appear in your ‘My Rewards’ section of the App.
  • You can choose to ‘Play later’ and the ‘Scratch & Win’ will be available to play for seven (7) days from the date that you choose to ‘Play Later’. It will expire after seven (7) days, and will automatically disappear.
  • Scratch & Win prizes and gifts are valid for four weeks from the date of the Transaction, and the expiry date will be displayed on your reward coupon. If unused after this date, the prize or gift will automatically disappear from the ‘My Rewards’ section in the App.
  1. Prizes and Gifts

Scratch & Win prizes and gifts range from money-off coupons, free products and percentage discounts on selected goods at the Promoter’s stores. The prizes available to win on Scratch & Win are: a £250 gift card to spend in-store and £100 gift card to spend in-store, and the gifts available to be won are:, £1 off your next purchase, 5% off next purchase, 10% off when you spend £20 or more, Free ‘smell-a-like’ fragrance, 20% off Fragrance (£20 or more), 10% off Beauty, 10% off Home & Living, 10% off Footwear (men's, ladies or kids), 10% off Fashion (men's, ladies or kids), 20% off Footwear (men's, ladies or kids), 20% off Fashion (men's, ladies or kids).

If a prize or gift is won, the reward will be displayed to the user as a coupon in the ‘My Rewards’ section of the App and are subject to the following redemption criteria:

  • Redeemable only in TOFS stores in the UK and cannot be used online.
  • The coupon must be redeemed during the time period specified on the App. See individual coupons for terms and conditions.
  • If the coupon value is higher than the total value of the product(s) at checkout that the coupon is redeemed against, the difference is forfeited by the user and is non-refundable. The balance will not be given in cash.
  • Prizes and gifts cannot be used in conjunction with any other rewards, vouchers, offers or discounts.
  • Prizes and gifts cannot be redeemed against plastic bags, gift cards, mobile top-ups, DVDs, postage stamps, lottery tickets and lottery scratch cards.
  • Prizes and gifts are valid for single use only, and winning prizes / gifts when used will automatically disappear from the App after use.
  • Prizes and gifts are subject to availability.
  • Prize and gifts are non-transferable, non-negotiable, cannot be exchanged and there is no cash alternative.
  • If items purchased are returned, only the discounted purchase price paid will be refunded.

If there is a dispute about any aspect of the Promotion, the Promoter’s decision shall be final and binding. The Promoter shall not be required to enter into any correspondence concerning such issues.

  1. Notification

If a Scratch & Win prize or gift is issued to you, it will appear on the home screen of the App.

Your prize and gift details will be in the ‘My Rewards’ section of the App.

  1. Liability

Each participant in the Promotion understands and accepts that the Promoter is not liable for, and cannot be held liable for, errors, losses and irregularities that may arise when using Scratch & Win, if such issues are caused by disruption or by any other error or omission arising from problems in telecommunications, data traffic, congestion or internet connection, or for any other reason that is not attributable to TOFS.

The Promoter is liable (i.e. responsible) to you for foreseeable loss and damage caused by the Promoter. If the Promoter fails to comply with these terms and conditions, the Promoter is responsible for loss or damage you suffer that is a foreseeable result of the Promoter’s breach of this contract or the Promoter failing to use reasonable care and skill. However, subject to the foregoing:

  • the Promoter is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen;
  • the Promoter is not responsible for any pre-existing faults or damage or for any loss or damage which you could have avoided by following the Promoter’s advice or instructions, or taking reasonable care; and
  • the Promoter is not liable for business losses. The Promoter only provide the prizes and gifts for domestic and private use. Use of the prizes / gifts for commercial or business purposes is prohibited. If you use or intend to use them s for any commercial, business or re-sale purpose, the Promoter will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence (i.e. if the Promoter fails to take reasonable care or exercise reasonable skill in the performance of its obligations under these terms and conditions) or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation (i.e. if the Promoter deliberately tells you something that is untrue, which you then reasonably rely on).

  1. Exclusion

Participation in the competition by groups of individuals, automatic services or professional services is not permitted.

The Promoter reserves the right to reject any application to participate in this Promotion (including to redeem any prize or gift issued) and disqualify you from the Promotion if the Promoter suspects you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty or if the spirit of the giveaway has been contravened.

The Promoter accepts no responsibility for any entries to the Promotion that are not successfully processed on the App, or which are delayed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

Some TOFS products are excluded from qualifying for Scratch & Win such as lottery tickets, mobile phone top-ups and checkout bags.

  1. Early termination

The Promoter reserves the right at its absolute discretion to withdraw or cancel this Promotion or decommission the App at any time without prior notice and without liability to any party if it becomes necessary to do so.

  1. Taxes

TOFS is not responsible for any tax or other liability which may arise to participants in relation to their participation in Scratch & Win.

  1. Privacy

The Promoter will only process your personal information data in accordance with the relevant data protection laws (including the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018) and as set out in the Promoter’s privacy notice which is available at here.

  1. Changes to these terms and conditions

The Promoter reserves the right to amend these terms and conditions at any time.

  1. Governing law and jurisdiction

This Promotion, these terms and conditions and any dispute or claim arising out of or in connection with it are governed by the laws applicable in Northern Ireland.  

You agree to submit to the jurisdiction of the Courts and/or Tribunals of Northern Ireland if any dispute arises.