Our standard delivery cost is from £4.99, however special delivery charges may apply for delivery to the Channel Isles or Scottish Isles, Northern Ireland and Scottish borders.  

All items will be delivered within 3 - 5 working days from order confirmation.  

You have a 14-day 'cooling-off period' when buying something you haven't seen in person - unless it's bespoke or made to measure. Your cooling-off period starts the day after you receive your order, and there doesn't need to be anything wrong with the item for you to get a refund. If you do request a return during this time, as long as any items are unused and fit for resale, you are entitled to a full refund including delivery.  

You have 30 days from receiving a product (the day it was delivered) to claim a refund if it is faulty, after this you will be offered a replacement or gift card. You can also claim for a replacement of a faulty item within six months of purchase.  

Your delivery charge will be refunded in some circumstances, for example if your entire order was faulty or incorrect, or if your order has been cancelled under the Consumer Contracts Regulations (see 7.3 in Conditions of Sale).

You can return an item without an invoice but we do require proof of purchase - such as a bank statement or confirmation email.  

Yes, just shop on www.tofs.com and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex).

If you’ve used Clearpay before, just log in to your Clearpay account.

Then complete your order!